How to Succeed at the Product Manager Interview — at companies like Microsoft, Amazon & Accenture

In this step-by-step interview training video, learn how to improve your chances of getting an offer from companies like Microsoft, Amazon, Accenture, and others. I worked at Microsoft for 14 years and interviewed hundreds of candidates. I walk through what separates candidates who get an offer from those who don’t.

👋 Sample Questions:
Communication
• Tell me about the most challenging situation that you have experienced, when you had to persuade someone to accept your point-of-view.
• Please describe a situation where you led a cross-functional task force or project team.
• Please describe a situation where you needed to convince a teammates to adopt a plan, strategy, or point of view.

Customer Empathy
• Describe the strategies you have used to gather information that increased your understanding of current and future customer needs.
• Describe a time when you were involved in the resolution of a complaint from either an internal or an external customer.
• Tell me about a time when you fell short of meeting a customer’s needs.

Detailed Design
• Tell me about the most unusual or creative idea that you’ve come up with.
• Tell me about a time you were assigned a project you had to complete very quickly, yet you did not have all the information you needed.

Coachability and Teamwork
• Describe a time when you worked on a challenging cross-functional team that produced an exceptional deliverable.
• Tell me about a time when you experienced conflict with a team member.

Self-Criticalness
• How would you have handled [the customer/the conflict/the delivery of the product or service] differently?
• How would you evaluate your performance in that area? On that project?

Design/UX instincts
• Tell me about a product you like. Why do you like it?
○ What would you do to improve it?
○ You have 3 months to do it, what would you do first?
○ How would you measure the improvement?
• Imagine you had to build an elevator system for a tall building. How would you go about doing it?
○ Imagine you have less time now. How would you evaluate what to change?
○ How do you measure the success/failure of your design?

Dealing with ambiguity
• Tell me about a time when you had to change your priorities in response to the demands of a changing situation.
• Describe a time when you had to complete a project in which you were provided with very little information or guidance.
• Describe a time when you proposed a major change in your work process or job duties. How did others respond to your proposal?
• Tell me about a time when you had to change your priorities in response to the demands of a changing situation.

Partnering / Conflict resolution
• Describe a time when you worked on a challenging cross-functional team that produced an exceptional deliverable.
• Describe how you have collaborated with others outside of your immediate team to resolve a critical issue.
• Tell me about a time when you experienced conflict with a team member.
• Tell me about a time when your attempt to collaborate across teams was unsuccessful.

Drive for Results
• Tell me about a time when you successfully removed an obstacle that interfered with your ability to complete a task effectively.
• What has been the most difficult assignment or task in your career so far?

Influencing for impact
• Tell me about the most challenging situation that you have experienced, when you had to persuade someone to accept your point-of-view.
• Describe a time when you had to persuade someone to complete a task, but had no formal authority over their work.

Planning, Organizing, and Executing
• Tell me about a time when you aligned multiple stakeholders to achieve an objective.
• Tell me about a time when you did not meet a planned milestone.

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